Are you looking for an exciting retail career opportunity in Qatar? Qatar Duty Free, part of the internationally renowned Qatar Airways Group, is currently hiring Till Assistants for its retail operations at Hamad International Airport in Doha. This opportunity is ideal for candidates who are passionate about customer service, airport retail operations, and working in a professional international environment.
Qatar Duty Free is known for delivering world-class shopping experiences to millions of passengers every year. Working in this environment gives employees valuable exposure to global retail standards, multicultural teamwork, and long-term career growth opportunities.
Job Overview
| Job Details | Information |
|---|---|
| Company Name | Qatar Duty Free |
| Position | Till Assistant |
| Location | Doha, Qatar |
| Industry | Retail / Customer Service |
| Employment Type | Full-Time |
| Experience Required | Freshers Can Apply |
| Closing Date | 20 May 2026 |
| Workplace | Hamad International Airport |
About Qatar Duty Free
Qatar Duty Free is one of the largest airport retail destinations in the world. Located inside Hamad International Airport, the company operates more than 90 luxury boutiques and over 30 restaurants and cafés.
The retail environment includes premium brands, international fashion outlets, cosmetics stores, electronics, perfumes, chocolates, and luxury accessories. The company focuses on delivering exceptional customer service while maintaining high operational standards.
Employees at Qatar Duty Free work in a modern, fast-paced, and multicultural workplace that encourages professional development and career advancement.
Role of a Till Assistant
The Till Assistant plays an important role in ensuring smooth customer transactions and excellent service within the retail stores.
The position mainly focuses on:
- Handling cash desk and POS operations
- Assisting customers during purchases
- Managing payment transactions securely
- Supporting daily retail activities
- Maintaining customer satisfaction
Till Assistants interact with international travelers daily and help create a positive shopping experience inside the airport.
Key Responsibilities
Customer Service & Sales Support
Candidates selected for this role will be responsible for:
- Providing professional and friendly customer service
- Assisting shoppers and travelers during purchases
- Resolving customer concerns politely and efficiently
- Supporting customers with product and payment inquiries
- Ensuring a smooth checkout experience
Cash Handling & POS Operations
The role also involves accurate financial handling duties, including:
- Processing transactions using POS systems
- Handling cash, credit cards, and traveler’s cheques securely
- Issuing receipts for all purchases
- Maintaining accurate cash float during shifts
- Ensuring fast and efficient billing processes
Security & Compliance
Employees must follow company policies and maintain high security standards by:
- Protecting stock and cash at all times
- Reporting suspicious activities or security concerns
- Maintaining confidentiality of company information
- Monitoring theft-prone areas within the retail stores
Qualifications & Skills
Candidates applying for this role should meet the following requirements:
Educational Requirements
- Basic literacy and numeracy skills
- Good English communication skills
Preferred Experience
- Previous retail or customer service experience is an advantage
- Freshers with strong communication skills can also apply
Required Skills
- Basic computer knowledge
- Good interpersonal skills
- Customer-focused attitude
- Friendly and approachable personality
- Ability to work in a fast-paced environment
Why Join Qatar Duty Free?
Working with Qatar Duty Free offers several benefits for retail professionals and fresh graduates.
Benefits Include:
- Opportunity to work at Hamad International Airport
- Exposure to international retail operations
- Professional multicultural work environment
- Career growth opportunities within Qatar Airways Group
- Experience with global customer service standards
Work Environment
The role requires employees to work in a busy airport retail environment where professionalism, speed, and customer service are highly important.
Candidates should be comfortable handling international passengers, working flexible schedules, and maintaining excellent service standards during peak travel hours.
How to Apply
Interested candidates can apply directly through the official Qatar Airways careers portal.
Before applying, ensure your CV includes:
- Retail or customer service experience
- POS and computer handling skills
- Communication abilities
- Customer service strengths
- Language proficiency
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Final Thoughts
The Till Assistant position at Qatar Duty Free is an excellent opportunity for candidates looking to build a successful career in airport retail and customer service. Whether you are an experienced retail professional or a fresher looking to enter the industry, this role offers valuable international exposure and long-term growth opportunities.
If you are passionate about customer service and want to work with one of the world’s leading aviation and retail brands, this could be the perfect opportunity to advance your career.
