Are you passionate about luxury retail and exceptional customer service? Al Tayer Insignia is currently hiring a Supervisor – Bloomingdale’s for its flagship store at Dubai Mall. This role offers an exciting opportunity to work with one of the world’s most iconic department store brands while growing your career within a leading luxury retail group in the UAE.
About Al Tayer Insignia
Al Tayer Insignia is the luxury retail arm of Al Tayer Group and has been shaping premium retail experiences in the Middle East for over 40 years. The group partners with globally renowned brands across fashion, jewellery, beauty, home, and department stores. Its portfolio includes Bloomingdale’s, Harvey Nichols, and Armani, alongside several lifestyle and hospitality brands. With a strong omnichannel presence across the GCC, Al Tayer Insignia is known for innovation, creativity, and customer obsession.
About the Role
As a Supervisor at Bloomingdale’s Dubai Mall, you will play a key role in driving customer service excellence and achieving department targets. You will manage daily department operations, support merchandising and stock control, and lead a sales team to deliver a world-class luxury shopping experience.
This position suits experienced retail professionals who enjoy leading teams, analysing sales performance, and maintaining high visual and service standards.
Key Responsibilities
The Supervisor will be responsible for the following:
- Leading by example to deliver exceptional customer service on the shop floor
- Coaching and directing the sales team to achieve department goals
- Analysing daily sales data to maximise performance
- Handling customer complaints professionally and escalating when required
- Maintaining grooming, presentation, and professional conduct standards
- Motivating team members and recognising individual and team achievements
- Ensuring new team members are properly inducted and trained
- Coordinating staff training with the Store Manager and training team
- Monitoring stock levels and reporting shortages or losses
- Ensuring visual merchandising meets brand and commercial guidelines
- Maintaining high housekeeping standards in sales, fitting, and stock areas
- Complying with company policies, including refunds, security, and health & safety
Qualifications & Experience
To be successful in this role, candidates should meet the following requirements:
- High school qualification
- 4–5 years of experience in sales or customer service, preferably in retail
- Strong leadership and people management skills
- Good understanding of luxury customer service standards
- Ability to analyse sales performance and drive results
Job Summary
| Job Title | Location | Department | Experience |
|---|---|---|---|
| Supervisor – Bloomingdale’s | Dubai Mall, UAE | Sales & Customer Service | 4–5 Years |
Why Join Al Tayer Insignia
Working with Al Tayer Insignia means becoming part of a diverse, creative, and growth-focused retail culture. Employees benefit from:
- Exposure to world-class luxury brands
- Career growth and internal development opportunities
- A multicultural and inclusive work environment
- Strong focus on training, leadership, and individual potential
How to Apply
Interested candidates can apply directly through the official Al Tayer Insignia careers portal. Make sure your CV highlights relevant retail leadership experience and customer service achievements.
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Conclusion
The Supervisor role at Bloomingdale’s Dubai Mall is an excellent opportunity for retail professionals looking to advance their careers in luxury retail. With strong brand exposure, leadership responsibility, and growth potential, this position offers a rewarding pathway within one of the UAE’s most respected retail groups.
